I am relatively new to tf2 center and highlander.
First i was reported because i was trying to figure out how to do the push to talk thing. They told me to do it but i got reported for doing what they told me to do.
They couldn't help me much because i told them i had a mac instead of a PC. Then I was reported for using a mac.
try making them add a good reason and verify the reason in order to report someone. Or give them options like spamming and whatever. Because as far as i know, trying to do what my team is telling me to do or using a mac are not good reasons to get kicked or banned for.