50 replies to this topic

[Fiskie]

This is inane. I've only played 3 games and already my reputation is in the shitter because of problems I am unable to resolve on my own.

 

The first game was fine, counted as a completed match.

 

The second game, the server op screwed something up and everyone got kicked from the server after 10 minutes. Did not count as a completed match and reputation was put to 50%.

 

The third game, the match was completed and everyone stayed until the end. Apparently this wasn't even counted as a completed game even though this match got logged on logs.tf! http://logs.tf/19168...561198012598620

 

What the hell am I supposed to tell people? I know it's just a beta and that scores are going to reset at the end, but I don't know how long that will be and if this means that people won't allow me to play with them for the duration of the beta and they probably won't believe me if I'm one of the unlucky few. I had the same problem with TF2Lobby which is why I stopped using that, so I know exactly how people are going to respond to someone with a crap reliability score.

 

In the short term, can someone please, please rectify my reliability rating?

 

Mod edit: Due to the sheer volume of reports about reliability being broken I've decided to make a thread and merge all of the existing topics into this thread to avoid duplicate bug reports. If you experience any problems with the reliability system then please post as much information as you can as this will help the developers fix the problem sooner.

Edited by R.E.M., 13 March 2014 - 09:59 PM.
Merged several threads into one mega thread

[VoidWhisperer]

As this is beta, your reliability will be reset on release. As is, your should be able to get your reliability back to a decent level with ~10 lobbies. Bugs are bound to happen, as I said, it is beta.

[Fiskie]

But what if this happens again? It's already happened 2 out of 3 times so I'm not so psyched.

And now I'm going to have to find people who are going to believe that I'm not going to quit so yeah

[VoidWhisperer]

But what if this happens again? It's already happened 2 out of 3 times so I'm not so psyched.

And now I'm going to have to find people who are going to believe that I'm not going to quit so yeah

 

The sad truth is that it is bound to happen. Things are being worked on to perfect this as much as possible, but at this given moment things like this may come up.

[R.E.M.]

But what if this happens again? It's already happened 2 out of 3 times so I'm not so psyched.

And now I'm going to have to find people who are going to believe that I'm not going to quit so yeah

I'd say you got extremely unlucky. I've played 230 something lobbies since December 2013 (and trust me it was much buggier back then) and I have a 95% ish rating. You just need to try and play more games if you can, however if you're finding it impossible to join a lobby without getting kicked then talk to one of the admins and they might reset your reliability score since you have such a low lobby count.

[TheMattgician]

This brings up a possible point. Does it make sense to only show the reliability after 10 lobbies or so? This would prevent unlucky new players from being thrown out of lobbies.

[VoidWhisperer]

This brings up a possible point. Does it make sense to only show the reliability after 10 lobbies or so? This would prevent unlucky new players from being thrown out of lobbies.

 

As much as I see the point in this, people also need to look to see how many lobbies the player has before judging their percent. For example, I have 89%, but that's out of nearly 300 lobbies. The same thing goes for people with 2 lobbies; they could have 50%, because one of the lobbies failed. However, that does make sense, unless 5 of the first 10 lobbies end as fails, which is rather unlikely to happen.

[R.E.M.]

...unless 5 of the first 10 lobbies end as fails, which is rather unlikely to happen.

 

You would think so but it's happened to me before. I think perhaps a section on the website could be devoted to people posting proof that x amount of lobbies failed in their first batch of 10 could get their reliability score manually reset to the correct amount might be an idea. Could I get an admin/dev opinion on this?

Edited by R.E.M., 24 February 2014 - 11:13 PM.

[Canno]

So here's my profile http://rc.tf2center....561198043953503

 

What's that strange about your profile you may ask? It's my reliability, I keep loosing randomly reliability even though I don't leave matches. Also it can't get higher than 75 procent for some reason.

And I have only 8 rqs out of 118 lobbies played in total and this guy for example http://rc.tf2center....561197968805121 which has 54 rqs out of 155 lobbies and he has a very good reliability which is just absurd.

 

So idk plz fix this?? Because I feel ashamed of that kind of reliability.

[Nikno]

Yea, I also experienced that strange reliability rating.

 

Could anybody tell us how the algorithm works? What about a simple percentage calculation? Post above is the best example for that.

[R.E.M.]

Could anybody tell us how the algorithm works? What about a simple percentage calculation?

 

The straight up percentage calculation is (to my knowledge) the algorithm we use to calculate reliability. I don't think it's the algorithm, I think it's a bug in the code.

[TheMattgician]

I think it has to do with mistaking some action or lack of action for a ragequit.

[Nikno]

Heya,

 

I have no idea how the reliability algorithm works and nobody told me yet, but for me this is really weird as it is at the moment.

 

In my opinion a simple Lobbies played divided by ragequits would fit.

 

Some weird examples:

 

http://rc.tf2center....561198073887032

http://rc.tf2center....561198074340663

Both have 3 quits but one has a higher reliability but less games played.

 

http://rc.tf2center....561198002981000

http://rc.tf2center....561198032917417

http://rc.tf2center....561198053623778

Both have 0 quits and <100% reliability.

 

http://rc.tf2center....561198049726486

1 of 10 ragequit but 100% reliability.

 

http://rc.tf2center....561198063874351

http://rc.tf2center....561198083292101

3 ragequits out of 36 games with 97% reliability versus 1 ragequit out of 29 games with 80% reliability.

 

For me it looks like the reliability is randomly chosen. Please enlighten me.

 

Admin edit: Moved from suggestions & requests to this thread in bug reports as there is already a discussion on this issue here.

Edited by R.E.M., 25 March 2014 - 01:42 AM.
moved & merged

[Behold the Robes]

Joined a game as a sub red scout on pl_badwater_tilt

As the game didn't start yet and the lobby was missing another 3 players i decided to leave

I immediately got a ragequit for it (which is another problem, why give ragequits before the game starts FOR SUBS?), but my reliability is still 100%

 

http://rc.tf2center....561198024243192

[inari]

Yay! I've now gotten a rage quit, even though I've never done such a thing. I have played a few lobbies where the server went down, or kicked all the players, as well as a game where i got reported while in-game on badwater, and subsequently got kicked. Rejoined as soon as I could, and finished the game. I don't remember exactly which games these are, and I don't know at which point the rage quit showed up. Despite this, I've played a reasonably small amount of games up until now (~20), so if the devs want something to look at, it's not that much material to sift through.

 

So:

1) It would be much easier to contest a rage quit or reliability report if the user actually could see from which game (or at least at which time) the poor rating originates.

2) I wold like my rage quit removed.

3) Great site, great job!

 

Edit: Logs here: http://logs.tf/profi...561198115481349

Edited by inari, 09 April 2014 - 02:27 AM.

[VoidWhisperer]

Joined a game as a sub red scout on pl_badwater_tilt

As the game didn't start yet and the lobby was missing another 3 players i decided to leave

I immediately got a ragequit for it (which is another problem, why give ragequits before the game starts FOR SUBS?), but my reliability is still 100%

 

http://rc.tf2center....561198024243192

 

Reliability is meant to show if people stay for games that they join; even if you join as a sub, it doesn't give you anymore right to leave than someone that was originally there.

[R.E.M.]

1) It would be much easier to contest a rage quit or reliability report if the user actually could see from which game (or at least at which time) the poor rating originates.

 

I think the devs would rather come up with a better way of fixing the reporting system. We are working on improving the reporting system amongst other things but I can't promise you any specific date/time.

 

2) I wold like my rage quit removed.

 

The site is still in beta, all reliability stats will be reset when the site is released.

 

3) Great site, great job!

 

Much abliged, I'm sure the devs will be pleased to see you like it.

[George]

Bumping this topic (though this also may or may not count as a bug for the lobby system itself).

 

Recently finished a couple games, the mumble closed, the scores were shown, everyone disconnected, etc, but the lobby page itself remained. Thinking nothing of it, I joined a different lobby. Upon checking my profile, however, those were listed as ragequits.

 

Hopefully this bit of info helps

[Jelly!]

Good evening,

 

First of all, I do hope that this is the adequate section of the forum to post this on. As I see there are lots of questions/complaints about the exquisite thing that is "Tf2C Reliability", I will cut straight to the chase.

 

I joined this wonderful "pugging" community today and just finished playing my very first lobby on this site. Pretty normal, thus far. However, imagine my surprise when I realized that after this very first match - which I played until the very end, as this could confirm - my reliability dropped to 50%.

 

I cannot understand why this happened. Could anyone enlighten me on that matter or help me correct it ?

 

Thank you for your time !

 

Best,

 

Jelly.

[ninjaMooCow]

... I joined this wonderful "pugging" community today and just finished playing my very first lobby on this site. Pretty normal, thus far. However, imagine my surprise when I realized that after this very first match - which I played until the very end, as this could confirm - my reliability dropped to 50% ....

 

Confirmed.  Possibly an off-by-one bug?

 

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