Jump to content


Photo

Read this before posting a Community Support form.


  • This topic is locked This topic is locked
No replies to this topic

#1 nrd.

nrd.

    Former TF2C Staff

  • Members
  • PipPipPipPipPip
  • 2105 posts

Steam Profile

Posted 10 May 2016 - 10:39 PM

TF2Center has introduced a way to request valuable help through our community, in order to fix and resolve problems that may prevent players from having a fun and enjoyable experience on our site. Please note that staff are not a 24/7 online help desk, therefore we can't guarantee to solve your problem immediately. Additionally, although we will try to solve it to the best of our knowledge, some issues may be out of our scope.

 

Tag system

  • Completed: The support form has been has been answered and solved.
  • Declined: The support form has been rejected as it is deemed unfixable or out of our control.
  • In progress: The support form has been acknowledged and the staff are working on a solution.
  • Pending User Response: The support form is awaiting a reply from the user.
  • Under review: The support form is currently is pending response from a staff member or community member.

Please note: This support forum only offers help to TF2Center related issues. Please refer to the official Steam forums for issues outside of our control: https://help.steampowered.com/en/

 

To promote a good relationship as a community, all forum users that are logged in are allowed to reply to community threads in order to help out as well. If you wish to be a member/moderator in the future, here is a good way to be active on the forums!

 

Thanks

TF2Center Team


  • Rigby!, Draxxin and Sneppy like this

It's been fun, thanks for the ride.